Refund policy

Several types of goods are exempt from being returned. Personalised / branded goods are non refundable.

Should your order arrive with you in a damaged condition, please contact us by email at info@just4u.ie within 7 days of its arrival along with a picture of the damaged item in order for us to send you a replacement product.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We do advise that you use a trackable service provider. Returned goods should be sent to just4u.ie, Unit 19, Jamestown Business Park, Finglas, D11 X2HN.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

​If you wish to cancel an order before it has been produced, please let us know via email as soon as possible to arrange a refund. Please note that orders cannot be cancelled once work has commenced.